Sometimes you need to post the great news from a client – today is one of those days.
Customer Thank You Letter
Dear Matt,
I wanted to thank you for helping me buy my downtown Seattle penthouse which closed October 30th, 2009.
With so many fly by night Realtors out there it is hard to know what you are getting with an agent and if the value pays for itself. Now looking back at our amazing and nail biting transaction can hole heartedly support not just any Realtor but you, Matt Warmack, who has ethics, integrity, expertise, pro-technology resources, a solid network of advisers and business partners that clearly work as a team to service your client.
There were many complexities surrounding my dream penthouse that would have made it nearly otherwise impossible to attempt purchasing on my own or with an unqualified agent.
They include:
1) The condo had a full price contingent accepted offer from another buyer which we overcame by offering to close within 30 days and offered full financial pre-qualification support. Your recommended broker Jennifer Fisher from Cobalt Mortgage was able to quickly assess my financial situation which required special documentation regarding my rental property.
2) There was complexity surrounding the value and legal ownership of a second parking spot not clearly spelled out by the Seller. You used your instincts and advisors to negotiation this later as needed until clarity presented itself. You anticipated the sellers next move.
3) You recommended Farren West from Key Inspection Services to come ASAP who found fault with the stove, plumbing in kitchen and bathroom, as well an outdated hot water heater. You negotiated with the seller to have all this fixed which was successfully done. You personally walked through after the fixes were complete to ensure the job was done right for me.
4) You worked while you were on vacation to ensure no critical minute was lost; faxing documents, and collecting signatures, using email, texting, and software to expedite the process.
5) You inquired with my neighbors regarding potential other known assessments, issues, or unique complexities that could affect my decision to move forward; in this case my desire to install hardwood floors was critical to me and it required the unit below neighbor’s consent in order for me to move forward. You would walk down at happy hour and see who was coming and going to learn as much as possible from the owners of the building.
6) You realized early on that the second parking spot was legally mine and recommended we hire an attorney before signing to ensure nothing would get in the way of the deal. The Seller at this time still thought he could sell the parking spot separately for $25,000-50,000.
7) You personally were there at Escrow to ensure nothing last minute came up that was unethical or illegal.
8) We were down to the final hours of closing on Friday, and we still had the Seller refusing to acknowledge I owned the second spot and after you recommended getting an attorney – which allowed us to WIN the argument and closed on time!
9) By 4:00pm on the 30th I had my keys on time despite the many road blocks presented.
Had you not made every minute count every step of the way there is no way this deal would have had the outcome it did. You did not let the seller or his agent bully us around or use cheap tricks to not give me what was rightfully mine.
Quantitative benefits of working with Matt Warmack:
1) Over $5,000 off asking price on a one-of-a-kind unique downtown penthouse that already had a contingent offer accepted
2) $10,000 negotiated closing costs paid by Seller
3) $2000.00 in repairs after inspection
4) $10,000 hardwood floor upgrade that you found a way for me to get consent on
5) $50,000 estimated market value of second parking space in Belltown
Total: $77,000
Thank you Matt Warmack!
-Andrea
